--- title: GETJENNY AND SALESFORCE description: Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support. image: https://www.getjenny.com/hubfs/blog-images/getjenny-and-salesforce.jpeg --- ![Jenny](https://www.getjenny.com/hubfs/GetJenny2020/icons%20and%20logos/logo-purple.svg) by Jenny on September 05, 2018 # GETJENNY AND SALESFORCE ![salesforce](https://www.getjenny.com/hs-fs/hubfs/salesforce.png?width=577&name=salesforce.png) We are proud to be integrated into one of the world’s top customer relationship management (CRM) platforms: Salesforce. Salesforce inc. is a cloud computing company founded in the US, mainly specializing in customer relationship management (CRM) products, and diversified commercial applications of social networking through acquisitions and internal development. With over 19 years of experience in the market and more than 40 acquisitions, Salesforce has grown extensively over the past few years, making it an industry standard platform and ranking the company in Fortune's 100 Best Companies to Work For in 2018. Salesforce offers sales, customer service and marketing applications that allow companies to treat each customer as a top priority by understanding their needs, tackling their problems proactively, and identifying opportunities to assist and help them. The functions presented by salesforce let businesses manage their customers’ information and interactions using a single integrated and easily accessible platform. Through our collaboration with Salesforce, we assist them in building lasting relationships with customers by providing them with personalized, intelligent 24/7 chat automation. Today, Over 150,000 companies worldwide rely on Salesforce to enhance their customer responsiveness and increase productivity ultimately leading them to improve their customers’ satisfaction and loyalty. [![Watch the webinar - How to run a successful chatbot project](https://no-cache.hubspot.com/cta/default/4040542/dad22829-fdfc-4055-9b99-69470cae0d74.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/dad22829-fdfc-4055-9b99-69470cae0d74) If you would like to learn more about chat platforms  please read our [guide on chat platforms](https://www.getjenny.com/chatplatforms). ![Jenny](https://www.getjenny.com/hubfs/GetJenny2020/icons%20and%20logos/logo-purple.svg) ###### [Jenny](https://www.getjenny.com/blog/author/jenny) ### Similar articles ![](https://www.getjenny.com/hubfs/best-tools-for-customer-support-2021_listing.jpg) ##### The Best Customer Service Tools in 2021: A Comprehensive Guide 100+ best customer service tools reviewed for you! Learn the benefits of each tool and decide the best fit for your organization, updated for 2021. [Read on](https://www.getjenny.com/blog/the-best-customer-service-tools-in-2020) ![](https://www.getjenny.com/hubfs/Partnership_in_Action_GetJenny_Featured_Image_listing.jpg) ##### Partnership in Action: Chatbots for the Pensions Industry Learn how GetJenny builds partnerships to bring chatbots to new industries. Riku Salminen shares his thoughts about how partnerships work for... [Read on](https://www.getjenny.com/blog/partnership-in-action-chatbots-for-the-pensions-industry) ![Live-chat-tips-for-customer-service](https://www.getjenny.com/hubfs/blog-images/Live-chat-tips-for-customer-service_listing.png) ##### 8 live chat service tips: how to deliver an amazing service? Great customer service is worth the effort. Here are 8 tips that help you to deliver amazing live chat service to your website visitors and turn them... [Read on](https://www.getjenny.com/blog/8-live-chat-service-tips-how-to-deliver-an-amazing-service) #### Get three content pieces our community found the most useful in 2021: [![GetJenny - A Customer Service Automation Company](https://www.getjenny.com/hubfs/GetJenny%20by%20LeadDesk/logo/GetJenny-by-leadDesk-vector.svg)](https://www.getjenny.com) GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications. ###### GET JENNY OY Business ID: 2562711-7 [LeadDesk's Privacy Notice](https://leaddesk.com/privacy-statement/) ###### CUSTOMER SUPPORT support.chatbot(a)leaddesk.com ###### CONTACT SALES chatbot(a)leaddesk.com ###### ADDRESS Urho Kekkosen katu 4-6 00100 Helsinki Finland