GetJenny Blog Posts

4 Best Ways To Improve Customer Service Strategy with Chatbots

Improved customer service with AI chatbots helps businesses give customers more personalized experiences and boosts productivity in teams.

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Build a solid Customer Experience Strategy with these 4 tips.

4 Effective Ways To Build Trust in Your Customer Service Chatbot

A chatbot is the interactive front page of your front page. As the first touchpoint for a lot of your customers, you need to make sure it's a reliable and...

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The Best Customer Service Tools in 2020: A Comprehensive Guide

100+ best customer service tools reviewed for you! Learn the benefits of each tool and decide the best fit for your organization in 2020.

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Why Customer Service Chatbots Fail and How to Avoid It

Discover five strategies to adopt to ensure your chatbot succeeds at providing stellar service for your customers.

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Chatbots vs Live Chat: A Guide to Improving Customer Service

Chat significantly improves response and resolution times. Learn effective ways to bring chat solutions to customer service using chatbots and live chat.

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Chatbots vs. Live Chat: Learn how to quickly improve customer experience | GetJenny

What do Customer Service Chatbots actually do?

Cut through the jargon and discover what customer service chatbots do, how to use them and how they boost brand integrity.

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When Customer Service Chatbots Go Rogue: Turva's Story

Every company dreads it. Your customer service chatbot has gone rogue and it’s trending. This happened to Turva, and this is their story.

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A guide to choosing the right customer support chatbot

In this article we guide you through the process of choosing the right customer support chatbot tool.

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8 live chat service tips: how to deliver an amazing service?

Great customer service is worth the effort. Here are 8 tips that help you to deliver amazing live chat service to your website visitors and turn them into clients!

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Best live chat software for customer service in 2019

What live chat features your business needs in 2019? There are six essential features you should not forget about:

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Contact center software: the heart of a customer service organization

How to upgrade your customer service team with a contact center software, what tool to choose and how to compare options? An essential guide to the topic.

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Are you taking advantage of these customer service tools and technologies?

Customer service software landscape is rapidly evolving. We created a cornerstone resource to make sense of the technologies and tools out there.

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GetJenny raises €2M to enhance the effectiveness of customer support teams with “human-directed” AI chatbots

GetJenny, a human-directed AI platform which allows companies to automate conversations and tasks with chatbots without programming, has raised €2M in seed funding to continue its expansion across the Nordics and the MENA region.

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Human-directed AI chatbot company GetJenny raises €2 million

AI AND CHATBOTS IN INSURANCE

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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How a multinational insurance company automates over 60% of their customer service queries?

How a multinational insurance company automates over 60% of their customer service queries with the GetJenny chatbot: A case study.

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More blog posts

What do customer service chatbots actually do Blog Post GetJenny Featured Image Light Logo
What do Customer Service Chatbots actually do?

Customer Service Chatbot use is growing exponentially. By 2020,...

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When Customer Service Chatbots Go Rogue Turvas Story Featured Image
When Customer Service Chatbots Go Rogue: Turva's Story

It’s the situation every company dreads. Your brand has gone rogue...

Read more
choose-the-right-chatbot-platform
A guide to choosing the right customer support chatbot

Customer support can run up to 60% of business expenses,...

Read more
Live-chat-tips-for-customer-service
8 live chat service tips: how to deliver an amazing service?

Amazing customer service is worth the effort. Brand loyalty is...

Read more
Live_chat_software_getjenny_blog_post
Best live chat software for customer service in 2019

Live chat has become the preferred channel for customers to...

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contact_center_software_overview_getjenny
Contact center software: the heart of a customer service organization

Upgrading and developing a contact center infrastructure may seem...

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customer_service_tools_and_technologies
Are you taking advantage of these customer service tools and technologies?

Customer-centered organizations are looking for different ways to...

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Human-directed AI chatbot company GetJenny raises €2 million
GetJenny raises €2M to enhance the effectiveness of customer support teams with “human-directed” AI chatbots

Today we published our seed funding round. In this blog article,...

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chatbots-in-insurance
AI AND CHATBOTS IN INSURANCE

Chatbots bring new standards of efficiency and customer...

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If_Emma001
How a multinational insurance company automates over 60% of their customer service queries?

How a multinational insurance company automates over 60% of their...

Read more

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