GetJenny Blog Posts
Chatbot Case Studies for Media and Entertainment Companies
How can media and entertainment companies keep up with customers? Learn how chatbots help service teams stay on track and serve customers better.
Read the article4 Things You Need to Know When Considering Chatbots
Ersin walks through the surprising opportunities potential chatbot customers miss in their chatbot project planning.
Read moreMust-Have AI Chatbot Features for Better Customer Experience
Are you considering an AI chatbot? This guide helps you ask the right questions to chatbot vendors about chatbot features when you compare options.
Read moreHow Chatbot Metrics Influence Customer Service Outcomes
Does your chatbot influence customer satisfaction? How about team capacity or agent satisfaction? Find the chatbot metrics affecting your customer service.
Read moreTop Chatbot Case Studies and Their Real-Life Results
Learn how brands use chatbots in real life. This article on chatbot case studies outlines how businesses improve customer satisfaction daily with AI.
Read moreHow to Reconnect with Customers Using AI Customer Service Chatbots
Customers want fast, comprehensive solutions. Learn from this in-depth article on how to reconnect customers using AI customer service chatbots.
Read moreBalancing Automated and Hands-On Tools for Customer Experience
As demand for digital services grows, need for automated solutions is clear, but it's essential to learn where to balance automation with human support.
Read more7 Growth Hacks to Use Chatbots for Customer Service
Retain customers and sustainably grow your brand with these 7 effective tips for using customer service chatbots.
Read more4 Best Ways To Improve Customer Service Strategy with Chatbots
Improved customer service with AI chatbots helps businesses give customers more personalized experiences and boosts productivity in teams.
Read more4 Effective Ways To Build Trust in Your Customer Service Chatbot
A chatbot is the interactive front page of your front page. As the first touchpoint for a lot of your customers, you need to make sure it's a reliable and...
Read moreWhy Customer Service Chatbots Fail and How to Avoid It
Discover five strategies to adopt to ensure your chatbot succeeds at providing stellar service for your customers.
Read moreWhat do Customer Service Chatbots actually do?
Cut through the jargon and discover what customer service chatbots do, how to use them and how they boost brand integrity.
Read moreWhen Customer Service Chatbots Go Rogue: Turva's Story
Every company dreads it. Your customer service chatbot has gone rogue and it’s trending. This happened to Turva, and this is their story.
Read moreChatbot Use Cases: 25 real-life examples
Learn how to amaze your customers with a chatbot: here are 25 great chatbot use cases that help you provide remarkable customer experience and grow business.
Read moreA guide to choosing the right customer support chatbot
In this article we guide you through the process of choosing the right customer support chatbot tool.
Read moreMore blog posts
How to Reconnect with Customers Using AI Customer Service Chatbots
To have a successful business, you need customers. And for your...
Read moreBalancing Automated and Hands-On Tools for Customer Experience
Let's get one thing sorted right off the bat: you need both online....
Read more7 Growth Hacks to Use Chatbots for Customer Service
When people talk about growth hacking, many of us think about...
Read more4 Best Ways To Improve Customer Service Strategy with Chatbots
To effectively reach your sales targets and revenue goals, you must...
Read more4 Effective Ways To Build Trust in Your Customer Service Chatbot
Chatbots create a win-win situation for both your business and your...
Read moreWhy Customer Service Chatbots Fail and How to Avoid It
The easiest way to keep your customers happy is to provide them with...
Read moreWhat do Customer Service Chatbots actually do?
Customer Service Chatbot use is growing exponentially. By 2020, 85%...
Read moreWhen Customer Service Chatbots Go Rogue: Turva's Story
It’s the situation every company dreads. Your brand has gone rogue...
Read moreChatbot Use Cases: 25 real-life examples
There are many ways to upgrade communication between your company and...
Read more