GetJenny Blog Posts
The Best Customer Service Tools in 2021: A Comprehensive Guide
100+ best customer service tools reviewed for you! Learn the benefits of each tool and decide the best fit for your organization, updated for 2021.
Read the articlePartnership in Action: Chatbots for the Pensions Industry
Learn how GetJenny builds partnerships to bring chatbots to new industries. Riku Salminen shares his thoughts about how partnerships work for business.
Read more8 live chat service tips: how to deliver an amazing service?
Great customer service is worth the effort. Here are 8 tips that help you to deliver amazing live chat service to your website visitors and turn them into clients!
Read moreBest live chat software for customer service in 2019
What live chat features your business needs in 2019? There are six essential features you should not forget about:
Read moreContact center software: the heart of a customer service organization
How to upgrade your customer service team with a contact center software, what tool to choose and how to compare options? An essential guide to the topic.
Read moreAre you taking advantage of these customer service tools and technologies?
Customer service software landscape is rapidly evolving. We created a cornerstone resource to make sense of the technologies and tools out there.
Read moreAI AND CHATBOTS IN TRADE UNIONS
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
Read moreAI AND CHATBOTS IN SERVICE DESKS
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
Read moreAI AND CHATBOTS IN RETAIL
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
Read moreAI AND CHATBOTS IN INSURANCE
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
Read moreAI AND CHATBOTS IN HOUSING
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
Read moreAI AND CHATBOTS IN HEALTHCARE
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
Read moreAI AND CHATBOTS IN GOVERNANCE
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
Read moreAI AND CHATBOTS IN FINANCE
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
Read moreAI AND CHATBOTS IN EVENTS
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
Read moreMore blog posts
Are you taking advantage of these customer service tools and technologies?
Customer-centered organizations are looking for different ways to...
Read moreAI AND CHATBOTS IN TRADE UNIONS
Chatbot technology is linking employee right violations with the...
Read moreAI AND CHATBOTS IN SERVICE DESKS
A recent analyst report from Juniper Research found that by 2022,...
Read moreAI AND CHATBOTS IN RETAIL
Artificial intelligence simplifies finding and purchasing products in...
Read moreAI AND CHATBOTS IN INSURANCE
Chatbots bring new standards of efficiency and customer satisfaction...
Read moreAI AND CHATBOTS IN HOUSING
The business of the housing industry is online. Over 83% of buyers or...
Read moreAI AND CHATBOTS IN HEALTHCARE
AI is used in many major areas of the medical field such as detection...
Read moreAI AND CHATBOTS IN GOVERNANCE
Chatbots and machine learning technologies are hurdling governmental...
Read moreAI AND CHATBOTS IN EVENTS
Although the adoption of AI in the event planning industry is slower...
Read more