GetJenny is a multilingual chatbot platform for any organization looking to free customer service agents to better serve customers with complex inquiries, as well as to ensure proactive sales lead development and increase sales to new customers.
Our clients are able to automate between 40 to 80 percent of customer support chats within few months of the deployment. GetJenny SmartLayer assists live agents with canned answers enabling significantly faster response times.
GetJenny’s user-friendly interface and pre-built integrations enable non-technical people to start building chatbots and their own AI immediately, allowing our clients to significantly improve their customer service experience and increase sales, while providing a high ROI.
Jenny chatbot automatically takes care of repetitive questions allowing experts to focus on complex matters and cases requiring empathy.
Jenny SmartLayer increases the efficiency of live chat teams by providing agents with suggested answers based on historical chat data and canned answers.
Jenny web application and user interface allows non-technical people easily launch, edit and teach chatbots and SmartLayer in real time.
GetJenny can be used to automate any repetitive communications without the help of technical teams, internal or external.
GetJenny integrates directly with your existing backend systems to retrieve dynamic content and automate processes from start to finish.
GetJenny is currently used by insurance, financial service, healthcare, IT support, events, accounting, e-commerce, energy and retail companies, as well as governments and workers unions.
We can use your existing chat logs to train the SmartLayer.
You can teach Jenny open-ended conversations or effective decision trees.
List of current languages include:
Arabic, Armenian, Basque, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Kurdish, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, and Thai.
We are increasing the number of supported languages based on customer needs. In case your language is not supported, please contact us.
We offer Jenny as a hosted service. Contact firstname.lastname@example.org for other hosting options.
We currently offer integrations to the following channels
- Elisa chat
- Facebook Messenger
- Salesforce Live Agent
We are currently working on additional integrations. Contact email@example.com if your platform is not listed.
We are currently working on our API. Contact firstname.lastname@example.org for further information.
Our pricing depends on the size of your support operation and your service requirements. For more information, leave your contact details and we will be in touch shortly.
You can book a demo by clicking this link.