Chatbots for Enterprises
How to automate over 60% of your customer service inquiries with Jenny:

Chatbots for Enterprises

Jenny is an open source conversational engine that automates conversations in any language. We offer a multilingual chatbot integration with easy to use user interface built on our bespoke independent algorithms, enabling our clients to significantly improve their customer service experience. Our technology currently automates over 60% of our clients’ repetitive online chat conversations.

Jenny is the solution for any organisation looking to free customer service agents to better serve customers with complex enquiries, as well as to ensure proactive sales lead development and increase sales to new customers, while improving response times and the number of resolved cases.

Meaningful conversations are at the core of any successful relationship and relationships are at the core of the customer service experience of any successful business venture. Today, people actively look for information, and they want answers 24/7, without waiting. Jenny is here to help with that!

Our product

Languages

Language neutral conversational
computing in any language with
freely available corpora.

Languages

Language neutral conversational
computing in any language with
freely available corpora.

Skills

Integrate with any existing systems
to build out Jenny’s skills
according to your needs. Such as
payments or bookings.

Skills

Integrate with any existing systems
to build out Jenny’s skills
according to your needs. Such as
payments or bookings.

Our Technology

We have developed a software solution that enables companies to build and deploy chatbots onto various messaging channels in their own terms. We are bringing Artificial Intelligence to any support operations of an organization with an easy to use open source automated chat solution.

Features

Chatbot Builder

Build your own conversational flows, with an easy to use interface, with the help of Machine Learning, we can take the weight off of your staff and answer the most common questions, improving response times and number of resolved cases.

Smartlayer

Jenny further helps your existing staff by analysing incoming new questions and suggesting the most likely answer to your customer service agents, who then choose the correct answer with a click of a button, thus teaching Jenny new ways to answer particular enquiries.

Testimonials

“GetJenny is extremely easy and quick to set up on our platform. Operator to bot relationship is also working great and smoothly which is crucial for both customer experience and service efficiency.” Immo Salonen

SVP, Global Slaes

“Using the GetJenny chatbot solution, which we named Emma, we have been able to automate above 60% of repetitive customer service questions. Using the GetJenny Web User Interface our agents are able to easily update and maintain the chatbot as needed.” Asko Mustonen

IF Insurance Company

“We think The Jenny Smartlayer and the integration with Liveperson is perfect for training the bot and increase efficiency in Enterprise customer support” Seetvun Amir

Liveperson.com

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