Chatbot for Enterprises

Meeting your customer live or online is the one shot chance where you can make it or break it. It doesn’t matter if you run a tiny online clothing store or a huge mobile operator the customer service experience needs to exceed the expectations.
A chatbot is the answer if you want to up scale the customer service experience and provide a chat without hiring more staff. Our technology is able to automate over 60% of chat conversations.
Let’s make it happen!

Our product

Languages

Language neutral conversational
computing in any language with
freely available corpora.

Languages

Language neutral conversational
computing in any language with
freely available corpora.

Personalities

Conversations tailored to your
context. Different personalities
speak the language of your
industry and scenario.

Personalities

Conversations tailored to your
context. Different personalities
speak the language of your
industry and scenario.

Skills

Integrate with any existing systems
to build out Jenny’s skills
according to your needs. Such as
payments or bookings.

Skills

Integrate with any existing systems
to build out Jenny’s skills
according to your needs. Such as
payments or bookings.

Our Technology

The Open Source Conversational Engine Behind Jenny At GetJenny, we are committed not only to our customers, but to the future. We know that beyond the hype of chatbots, there’s a real need for machines that are capable of understanding human language inputs.

That’s why we are inviting everyone involved in this space to create a suitable and open solution, for us, by us, that can make that future a reality. Starchat – Scaleable, Modular, Stateless Conversational Engine for conversational Apps. The open source technology enables you to install the solution on-premise and behind your firewall.

Features

Chatbot Builder

Build your own conversational flows, with an easy to use interface. With the help of Machine Learning, we can take the weight off of your staff and answer the most common questions, improving response times and number of resolved cases immediately.

Smartlayer

She also helps your existing staff by analysing incoming questions and suggesting her best guess answer to your agents who can choose the correct one with a click of a button. Every answer your agents provide to the customers makes her smarter, automating more conversations down the road.

Testimonials

“GetJenny is extremely easy and quick to set up on our platform. Operator to bot relationship is also working great and smoothly which is crucial for both customer experience and service efficiency.”

Immo Salonen

SVP, Global Slaes

“Using the GetJenny chatbot solution, which we named Emma, we have been able to automate above 60% of repetitive customer service questions. Using the GetJenny Web User Interface our agents are able to easily update and maintain the chatbot as needed.”

Asko Mustonen

IF Insurance Company

“We think The Jenny Smartlayer and the integration with Liveperson is perfect for training the bot and increase efficiency in Enterprise customer support”

Seetvun Amir

Liveperson.com

Contact us

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