--- title: Integrations for Customer Service Chatbots | GetJenny description: JennyBot connects with popular support solutions, CRMs and live chat softwares for a seamless customer experience. This includes SAP, Lime CRM, Messenger and Zendesk. image: https://www.getjenny.com/hubfs/customer-service-chatbots-getjenny.png --- # Seamless Integrations ## Grab the opportunity to serve every customer. JennyBot integrates with popular customer service softwares for effortless chatbot and human support. ![getjenny-integrations-2021-22](https://www.getjenny.com/hs-fs/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/partner%20logos/getjenny-integrations-2021-22.png?width=2476&name=getjenny-integrations-2021-22.png)   ![getjenny-human-directed-ai-chatbots-1](https://www.getjenny.com/hubfs/getjenny-human-directed-ai-chatbots-1.png?noresize) ## Connect your Customer Experience Services Wherever your customer journeys begin or end, JennyBot supports handovers to your favourite CRM, live chat software or support solution.  ![JennyBot-integrations-02](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/JennyBot-integrations-02.png?noresize) ## Optimal Customer Reach Never lose the chance to connect with a customer. From first touchpoint to successful resolution, measure chatbot-resolved conversations and agent-closed tickets for a full picture of your customer service success. ![getjenny-reach-customers-with-chatbots-2](https://www.getjenny.com/hubfs/getjenny-reach-customers-with-chatbots-2.png?noresize) ## LeadDesk Integration Coming Soon! We are thrilled to announce JennyBot will soon have seamless integration to LeadDesk - an omnichannel contact center solution for customer support and sales. ![LeadDesk and GetJenny](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/partner%20logos/LeadDesk%20and%20GetJenny.png?noresize) ## “Thanks to the integration with Zendesk, our JennyBot creates tickets when human agents are unavailable so we can take care of customer issues 24/7. The cooperation with GetJenny has been smooth from the beginning. We really valued their flexibility and attention to our needs. ” Ville Miettinen Business Development, UKKO.fi ![ukko-chatbot-getjenny-30](https://www.getjenny.com/hubfs/ukko-chatbot-getjenny-30.png?noresize) ## Supported Integration Partners JennyBot works with these popular systems for a truly seamless customer service experience ![zendesk-and-getjenny](https://www.getjenny.com/hubfs/zendesk-and-getjenny.png?noresize) #### Zendesk **Customer Support Platform and Ticket System** Reach the right live agent faster with smart funnel: complex issues create tickets for agents, by department.  Premium and Enterprise Zendesk customers only. [Read more here.](https://www.getjenny.com/integrations-zendesk?hsLang=en) ![giosg-getjenny-cooperation-01](https://www.getjenny.com/hubfs/giosg-getjenny-cooperation-01.png?noresize) #### giosg **Live Chat Solution** Support chatbot-to-agent handover with full chat logs, buttons support and more. [Read more here.](https://www.getjenny.com/integrations-giosg?hsLang=en) ![snapengage-and-getjenny](https://www.getjenny.com/hubfs/snapengage-and-getjenny.png?noresize) #### SnapEngage **Sales and Customer Service Live Chat ** Streamline live chat support with JennyBot, transfer issues that require human support to a live agent. [Read more here.](https://www.getjenny.com/integrations-snapengage?hsLang=en) ![sap-and-getjenny](https://www.getjenny.com/hubfs/sap-and-getjenny.png?noresize) #### SAP Contact Center **Customer Service Management Solution **JennyBot AI-powered customer service automation routes customers to a human agent if necessary. The integration can also notify the customer of queue length. ![Lime CRM and GetJenny](https://www.getjenny.com/hubfs/lime-and-getjenny.png?noresize) #### Lime CRM **Complete Customer Relationship Management Solution** Connect Lime with your AI chatbot. Automate customer dialogue and create new contacts and issues in Lime CRM when needed. ![ninchat-and-getjenny](https://www.getjenny.com/hubfs/ninchat-and-getjenny.png?noresize) #### Ninchat **Secure Omni-Channel Live Chat** Transfer non-automatable conversations seamlessly to live chat agents and show live chat queue length to customers.   ![smilee-and-getjenny](https://www.getjenny.com/hubfs/smilee-and-getjenny.png?noresize) #### Smilee **Customer Experience Live Chat** With button and link integration support, JennyBot also supports automatic transfer to live agent on customer request if one is available. ![Messenger and GetJenny](https://www.getjenny.com/hubfs/Messenger-and-GetJenny.png?noresize) #### Messenger **Live Chat Solution from Facebook** Deflect common issues with GetJenny AI chatbots, transfer conversations to human agents. Comes with button and card support.  ![genesys-and-getjenny](https://www.getjenny.com/hubfs/genesys-and-getjenny.png?noresize) #### Genesys **Contact Center Solutions** JennyBot integrations support a full-featured customer experience, including button and link support, and transfers to live agents if necessary. ## Augment Your Customer Service Clean up your customer service inbox. Automate frequent issues with JennyBot, while agents focus on the complex issues. [![Go to Plans](https://no-cache.hubspot.com/cta/default/4040542/5d0ce2d5-23dc-482e-948b-85d3e9be2776.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/5d0ce2d5-23dc-482e-948b-85d3e9be2776) ## Learn more about JennyBot ### Chatbot An AI-powered chatbot that reaches up to 87% automation of customer issues, creates a conversational experience on your website, and generates leads. It requires zero technical knowledge to use and is simple to install on your website. [![Learn more](https://no-cache.hubspot.com/cta/default/4040542/71fdbaac-4674-4f0c-8998-028cc2a8cf66.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/71fdbaac-4674-4f0c-8998-028cc2a8cf66) ### Analytics Measure how chatbots benefit your brand. Track automation rate, conversations transferred to agent, NPS and poll scoring, and trending frequent customer questions. [![Learn more](https://no-cache.hubspot.com/cta/default/4040542/36d19340-f3fb-4e86-b0ef-4cefa8ce9a77.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/36d19340-f3fb-4e86-b0ef-4cefa8ce9a77) ### Security JennyBot is built from the ground up with security in mind and is committed to keeping customer data secure. It’s trusted by medical providers and insurance companies for its iron-clad encryption protocols. [![Learn more](https://no-cache.hubspot.com/cta/default/4040542/31eb9ea3-9212-48c8-aa5c-056fbfa13c52.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/31eb9ea3-9212-48c8-aa5c-056fbfa13c52) #### Get three content pieces our community found the most useful in 2021: [![GetJenny - A Customer Service Automation Company](https://www.getjenny.com/hubfs/GetJenny%20by%20LeadDesk/logo/GetJenny-by-leadDesk-vector.svg)](https://www.getjenny.com?hsLang=en) GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications. ###### GET JENNY OY Business ID: 2562711-7 [LeadDesk's Privacy Notice](https://leaddesk.com/privacy-statement/) ###### CUSTOMER SUPPORT support.chatbot(a)leaddesk.com ###### CONTACT SALES chatbot(a)leaddesk.com ###### ADDRESS Urho Kekkosen katu 4-6 00100 Helsinki Finland