--- title: Chatbot | GetJenny description: AI Chatbots from GetJenny feature a custom NLP, easy-to-use configuration, serve customers in 50 languages, and deliver 4x visitor engagement. image: https://www.getjenny.com/hubfs/customer-support-chatbots-getjenny-19.png --- # The Chatbot That Delivers Results ## JennyBot solves up to 90% of customer inquiries automatically. So you don't have to.  ## The No-Code Chatbot Anyone can build and customize a bot with JennyBot's **intuitive and easy-to-use **platform.    You don't need technical skills, start building your first chatbot after a short 2-hour training.  ![The No-Code Chatbot JennyBot-12-10](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/The%20No-Code%20Chatbot%20JennyBot-12-10.png?noresize) ## (almost) Instant ROI **The average JennyBot user sees returns on their investment within 2-3 months.  ** Get your personalised ROI forecast from our chatbot expert - [book a demo call.](https://www.getjenny.com/demo-call?hsLang=en)   ![chatbot-return-on-investment-roi-getjenny](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/chatbot-return-on-investment-roi-getjenny.png?noresize) ## "Our chatbot has been designed to support customers on their digital journey wherever they need it. In the first month of its launch, our chatbot successfully answered almost 11,000 queries, becoming an integral ‘member’ of the PizzaExpress team and ensuring customers are supported 24/7." Sheryl Southall Head of Customer Service at PizzaExpress ![pizzaexpress-chatbot-getjenny](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/customer%20logos/pizzaexpress-chatbot-getjenny.png?noresize) ## Clever and Cutting-Edge Under the hood, JennyBot is powered by a custom AI that uses NLP and NLU to **understand your customer's intent.**   [![Talk to a Chatbot Expert](https://no-cache.hubspot.com/cta/default/4040542/17b0df69-823b-48b7-aff2-1731770dcf17.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/17b0df69-823b-48b7-aff2-1731770dcf17) ![smart-chatbot-with-AI](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/smart-chatbot-with-AI.png?noresize) ## You Choose How To Use JennyBot ### Standalone Chatbot No live chat? Provide exceptionally fast customer support, answer customers' FAQs and generate sales leads with a standalone chatbot. *[Learn More About JennyWidget](https://www.getjenny.com/standalone-chatbot-jenny-widget?hsLang=en)* ### JennyBot + Live Chat JennyBot works from your live chat window and deflects over 80% of frequent issues, **saving time** for your human agents. [*See Supported Live Chat Platforms*](https://www.getjenny.com/integrations?hsLang=en) ## Integrates with Your Services Personalize your chatbot experience. **Open tickets, give order information, relay delivery times, offer subscription management and more. ** Supported omni-channel platforms include [Zendesk](https://www.getjenny.com/integrations-zendesk?hsLang=en) and SAP Contact Center.  ![JennyBot-integrations-02](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/JennyBot-integrations-02.png?noresize) ## Show, Don't Tell Show charts, infographics, and animations. Point to relevant pages with links. Share videos that play right in the chatbot window.   Give your customers **visual, interactive conversations, tailored for their needs.**   **[![See JennyBot In Action](https://no-cache.hubspot.com/cta/default/4040542/132436e5-8669-435b-a7ba-117ece42f1a1.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/132436e5-8669-435b-a7ba-117ece42f1a1)** ![interactive-chatbot-getjenny](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/interactive-chatbot-getjenny.png?noresize) ## Stay on Brand Every company is special. We understand that.    That's why we made it possible to white-label JennyBot to speak your look and feel with **customizable widget, colors, logos, buttons **and more. ![stay on brand jennybot customization](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/stay%20n%20brand%20jennybot%20customization-06.png?noresize) ## Packed With The Features You Need ![chatbot with different languages getjenny](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/chatbot%20with%20different%20languages%20getjenny.png?noresize) #### 30+ Languages Supported JennyBot speaks your language. ![secure chatbot data transmission getjenny](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/secure%20chatbot%20data%20transmission%20getjenny.png?noresize) #### GDPR Compliant We are fully compliant under GDPR. ![tbot that collects client feedback getjenny](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/tbot%20that%20collects%20client%20feedback%20getjenny.png?noresize) #### Customer Feedback Collection Collect actionable feedback from chatbot conversations.  ![chatbot to agent transfer getjenny](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/chatbot%20to%20agent%20transfer%20getjenny.png?noresize) #### Agent Transfer Bring an agent into the conversation automatically when needed.  ![chatbot analytics jenybot](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/chatbot%20analytics%20jenybot.png?noresize) #### Chatbot Analytics Measure your success and improve the bot in real-time.   ![chatbot with live chat integration getjenny](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/chatbot%20with%20live%20chat%20integration%20getjenny.png?noresize) #### OpenAPI Connect your most-used services to JennyBot. ## Learn How JennyBot Works   ![University-of-Lappeenranta-and-GetJenny-chatbot](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/customer%20logos/University-of-Lappeenranta-and-GetJenny-chatbot.png?noresize) ![finnkino-chatbot-by-getjenny-2020](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/customer%20logos/finnkino-chatbot-by-getjenny-2020.png?noresize) ![teosto-getjenny-logo-2](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/customer%20logos/teosto-getjenny-logo-2.png?noresize) ![Karlstad Energi and getjenny chatbot](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/customer%20logos/Karlstad%20Energi%20and%20getjenny%20chatbot.png?noresize) ![ald-automotive-getjenny-chatbot](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/customer%20logos/ald-automotive-getjenny-chatbot.png?noresize) ![ukko-getjenny-chatbot-39](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/customer%20logos/ukko-getjenny-chatbot-39.png?noresize) ![yrittäjät-getjenny-logo-19](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/customer%20logos/yritta%CC%88ja%CC%88t-getjenny-logo-19.png?noresize) ## Build Amazing Customer Experiences JennyBot packages are available in plans designed for your company needs. [![Go to Plans](https://no-cache.hubspot.com/cta/default/4040542/5d0ce2d5-23dc-482e-948b-85d3e9be2776.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/5d0ce2d5-23dc-482e-948b-85d3e9be2776) ## Learn more about JennyBot ### Integrations Connect with your favourite CRM, Service Platform or live chat provider and provide a seamless customer experience over all your services. [![Learn More](https://no-cache.hubspot.com/cta/default/4040542/24e31aa8-7f1a-41e1-bcae-73cfa4efe736.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/24e31aa8-7f1a-41e1-bcae-73cfa4efe736) ### Analytics Get actionable insights of how customers interact with your brand and measure chatbot performance. [![Learn more](https://no-cache.hubspot.com/cta/default/4040542/36d19340-f3fb-4e86-b0ef-4cefa8ce9a77.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/36d19340-f3fb-4e86-b0ef-4cefa8ce9a77) ### Security JennyBot is built for security conscious users in mind. Protect customer data with state-of-the-art digital security measures built into every chatbot. [![Learn more](https://no-cache.hubspot.com/cta/default/4040542/31eb9ea3-9212-48c8-aa5c-056fbfa13c52.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/31eb9ea3-9212-48c8-aa5c-056fbfa13c52) #### Get three content pieces our community found the most useful in 2021: [![GetJenny - A Customer Service Automation Company](https://www.getjenny.com/hubfs/GetJenny%20by%20LeadDesk/logo/GetJenny-by-leadDesk-vector.svg)](https://www.getjenny.com?hsLang=en) GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications. ###### GET JENNY OY Business ID: 2562711-7 [LeadDesk's Privacy Notice](https://leaddesk.com/privacy-statement/) ###### CUSTOMER SUPPORT support.chatbot(a)leaddesk.com ###### CONTACT SALES chatbot(a)leaddesk.com ###### ADDRESS Urho Kekkosen katu 4-6 00100 Helsinki Finland ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://4040542.fs1.hubspotusercontent-na1.net/hubfs/4040542/videos/Customer_Service_Chatbots_Explained_GetJenny.mp4", "dateModified" : "2022-05-26T21:30:14.862Z", "duration" : "PT1M50S", "height" : 1080, "name" : "Customer_Service_Chatbots_Explained_GetJenny", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/19212228516?portalId=4040542&size=medium", "uploadDate" : "2019-10-24T12:32:43.783Z", "width" : 1920 } ```