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Case Study: Chatbot Handles 71.3% of Agent Work During COVID-19

The largest unemployment fund in Finland experienced 3x more customer service requests in March and April 2020. Find out what chatbots saved them during a crisis period.

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Chatbot Use Cases: 25 real-life examples

Build your perfect chatbot and amaze customers with these 25 chatbot tactics that work!

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Case Study: Chatbot Saves 330 hours per Month

A two-year examination on the effects of chatbots on a customer service team. Explores efficiency gains, automation, deflection and the quality of customer service.

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"Case Study: Chatbot Saves 330 hours per Month

tiina-kurki-Varma_GetJenny-case-study

A two-year examination on the effects of chatbots on a customer service team. Explores efficiency gains, automation, deflection and the quality of customer service.

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Case Study: Insurance Firm Deflects 90% of Customer Service Issues

How Finland's most famous chatbot performs and saves time for Turva, 24 hours a day.

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"Case Study: Insurance Firm Deflects 90% of Customer Service Issues

Liisa-Maria Koivuniemi Turva copy

How Finland's most famous chatbot performs and saves time for Turva, 24 hours a day.

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Webinar: How to run a successful chatbot project?

Based on our experience we want to provide you with an understanding of a successful chatbot project.

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"Webinar: How to run a successful chatbot project?

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Based on our experience we want to provide you with an understanding of a successful chatbot project.

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Corona-Info Chatbot Helps Medical Authorities Deal with Information Requests

The free chatbot gives website visitors up-to-date facts about the COVID-19 pandemic.

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Corona-Info Chatbot Helps Medical Authorities Deal with Information Requests

COVID-19-GetJenny-initiatives

The free chatbot gives website visitors up-to-date facts about the COVID-19 pandemic.

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Case Study: Swedish Energy Company Enhances Customer Experience

Using chatbots 8 hours per day, humans at Göteborg Energi now focus on complex customer inquiries.

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Case Study: Swedish Energy Company Enhances Customer Experience

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Using chatbots 8 hours per day, humans at Göteborg Energi now focus on complex customer inquiries.

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Case Study: Finland’s Largest NGO hits 90% Automation with a chatbot

Yrittäjät choose GetJenny to enhance their customer experience using chatbots, and hit 90% automation rate in only four months.

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Case Study: Finland’s Largest NGO hits 90% Automation with a chatbot

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Yrittäjät choose GetJenny to enhance their customer experience using chatbots, and hit 90% automation rate in only four months.

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Live Discussion: Excelling in Remote Customer Service for 2020

How can you help a decentralised team succeed and deliver excellent customer service to your customers?

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Live Discussion: Excelling in Remote Customer Service for 2020

Mikko_Rindell

How can you help a decentralised team succeed and deliver excellent customer service to your customers?

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Case Study: Chatbot Saves a Customer Service Team One Week per Month

Thanks to chatbots, ETK's team have time to focus on customer issues that need a human touch.

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Case Study: Chatbot Saves a Customer Service Team One Week per Month

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Thanks to chatbots, ETK's team have time to focus on customer issues that need a human touch.

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Case Study: JennyBot with an RPA integration Hits 86% Automation Rate

Learn how A-Lehdet, a publishing conglomerate in Finland, leverage JennyBot to provide self-service customer management with RPA. 

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Case Study: JennyBot with an RPA integration Hits 86% Automation Rate

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Learn how A-Lehdet, a publishing conglomerate in Finland, leverage JennyBot to provide self-service customer management with RPA. 

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Webinar: How to approach ROI related to chatbots?

Learn how to measure returns on investment in chatbots.

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Webinar: How to approach ROI related to chatbots?

build-a-chatbot-without-coding-getjenny

Learn how to measure returns on investment in chatbots.

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Ebook: The Best Tools and Technologies in Customer Service

Compare 100+ the most popular customer service tools in 2020!

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Ebook: The Best Tools and Technologies in Customer Service

chatbot-for-customer-service-getjenny

Compare 100+ the most popular customer service tools in 2020!

Get the Ebook

How to Improve Customer Service: Chatbots vs Live Chat Online Event

Learn the best approach to modernise customer service in 2020, whether with live chat, chatbots, or both.

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How to Improve Customer Service: Chatbots vs Live Chat Online Event

getjenny-chatbots

Learn the best approach to modernise customer service in 2020, whether with live chat, chatbots, or both.

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