GetJenny Blog Posts

7 Essential Marketing Trends for 2021

This article outlines the biggest marketing trends in 2021 and helps you pick the right trends to fulfil YOUR business goals.

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How to Reconnect with Customers Using AI Customer Service Chatbots

Customers want fast, comprehensive solutions. Learn from this in-depth article on how to reconnect customers using AI customer service chatbots.

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Balancing Automated and Hands-On Tools for Customer Experience

As demand for digital services grows, need for automated solutions is clear, but it's essential to learn where to balance automation with human support.

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Can Pop-Ups be Good for Customer Experience?

Are pop-ups good or bad? It depends. Learn a few ways to make pop-ups better for customer experience and to minimise use, while still achieving your CTRs.

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Why AI Needs Human Supervision: My Journey to GetJenny

Kimmo Valtonen's thoughts on the concerns of unsupervised AI and how his journey has brought him to GetJenny.

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3.5 Ways to Make Great First Impressions Online

You have 0.05 seconds to make it or break it. Get the 3.5 CX tips that help you win over visitors at the first touchpoint on your website.

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7 Growth Hacks to Use Chatbots for Customer Service

Retain customers and sustainably grow your brand with these 7 effective tips for using customer service chatbots.

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4 Best Ways To Improve Customer Service Strategy with Chatbots

Improved customer service with AI chatbots helps businesses give customers more personalized experiences and boosts productivity in teams.

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Build a solid Customer Experience Strategy with these 4 tips.

4 Effective Ways To Build Trust in Your Customer Service Chatbot

A chatbot is the interactive front page of your front page. As the first touchpoint for a lot of your customers, you need to make sure it's a reliable and...

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The Best Customer Service Tools in 2020: A Comprehensive Guide

100+ best customer service tools reviewed for you! Learn the benefits of each tool and decide the best fit for your organization in 2020.

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Why Customer Service Chatbots Fail and How to Avoid It

Discover five strategies to adopt to ensure your chatbot succeeds at providing stellar service for your customers.

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What We Are Doing About COVID-19

We have a joint responsibility to make our global community safe. And we must all use our skills to the best of our ability to help out, every way we can.

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GetJenny Invests in US Market Research for Growth Potential

How GetJenny and the Global Access Program worked together to investigate the growth opportunities and potential to enter the lucrative US market

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Investing in US Market Research for Chatbot Growth Potential | GetJenny

Chatbots vs Live Chat: A Guide to Improving Customer Service

Chat significantly improves response and resolution times. Learn effective ways to bring chat solutions to customer service using chatbots and live chat.

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Chatbots vs. Live Chat: Learn how to quickly improve customer experience | GetJenny

GetJenny Sponsors Inner-City Basketball for Christmas

Alppila Basket is an inclusive basketball club for kids to learn and play basketball together regardless of their socio-economic background. This is the story of how GetJenny got involved.

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More blog posts

3.5 Ways to Make Great First Impressions Online

Tell me what you do. You have seven seconds.

Go.

Now you have 0.05...

Read more
7 Growth Hacks to Use Chatbots for Customer Service

When people talk about growth hacking, many of us think about...

Read more
Build a solid Customer Experience Strategy with these 4 tips.
4 Best Ways To Improve Customer Service Strategy with Chatbots

To effectively reach your sales targets and revenue goals, you...

Read more
4 Effective Ways To Build Trust in Your Customer Service Chatbot

Chatbots create a win-win situation for both your business and...

Read more
The Best Customer Service Tools in 2020: A Comprehensive Guide

If you’ve been in business for a while, you have seen the...

Read more
Why Customer Service Chatbots Fail and How to Avoid It

The easiest way to keep your customers happy is to provide them...

Read more
What We Are Doing About COVID-19

The world has changed in the past few weeks.

Read more
Investing in US Market Research for Chatbot Growth Potential | GetJenny
GetJenny Invests in US Market Research for Growth Potential

Global expansion plays an important role for any startup ready to...

Read more
Chatbots vs. Live Chat: Learn how to quickly improve customer experience | GetJenny
Chatbots vs Live Chat: A Guide to Improving Customer Service

Introducing a chat window on your website is a no-brainer. It...

Read more
GetJenny Sponsors Inner-City Basketball for Christmas

Every child, everywhere, no matter their background, is entitled...

Read more

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