GetJenny Blog Posts

4 Things You Need to Know When Considering Chatbots

Ersin walks through the surprising opportunities potential chatbot customers miss in their chatbot project planning.

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Infographic: Customer Experience in the Energy Sector

Key insights for customer experience in the Energy and Utilities sector in a handy one-sheet. Get the facts and numbers in one place.

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16 Real-Life Examples of Energy Companies Utilizing Industry Trends

How European Energy, Gas and Utility companies are utilizing industry trends to grow business in times of uncertainty? Let's take a look at the examples.

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How Chatbots Can Make Your Business Stand Out in a Saturated Market

Having problems standing out in the industry? Then chatbots could help! Here's why you should use chatbots to increase your bottom line.

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Must-Have AI Chatbot Features for Better Customer Experience

Are you considering an AI chatbot? This guide helps you ask the right questions to chatbot vendors about chatbot features when you compare options.

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How Chatbot Metrics Influence Customer Service Outcomes

Does your chatbot influence customer satisfaction? How about team capacity or agent satisfaction? Find the chatbot metrics affecting your customer service.

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Top Chatbot Case Studies and Their Real-Life Results

Learn how brands use chatbots in real life. This article on chatbot case studies outlines how businesses improve customer satisfaction daily with AI.

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7 Essential Marketing Trends for 2021

This article outlines the biggest marketing trends in 2021 and helps you pick the right trends to fulfil YOUR business goals.

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How to Reconnect with Customers Using AI Customer Service Chatbots

Customers want fast, comprehensive solutions. Learn from this in-depth article on how to reconnect customers using AI customer service chatbots.

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Balancing Automated and Hands-On Tools for Customer Experience

As demand for digital services grows, need for automated solutions is clear, but it's essential to learn where to balance automation with human support.

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Can Pop-Ups be Good for Customer Experience?

Are pop-ups good or bad? It depends. Learn a few ways to make pop-ups better for customer experience and to minimise use, while still achieving your CTRs.

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Why AI Needs Human Supervision: My Journey to GetJenny

Kimmo Valtonen's thoughts on the concerns of unsupervised AI and how his journey has brought him to GetJenny.

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3.5 Ways to Make Great First Impressions Online

You have 0.05 seconds to make it or break it. Get the 3.5 CX tips to make a great first impression online and win over visitors on your website.

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7 Growth Hacks to Use Chatbots for Customer Service

Retain customers and sustainably grow your brand with these 7 effective tips for using customer service chatbots.

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4 Best Ways To Improve Customer Service Strategy with Chatbots

Improved customer service with AI chatbots helps businesses give customers more personalized experiences and boosts productivity in teams.

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Build a solid Customer Experience Strategy with these 4 tips.

More blog posts

How Chatbot Metrics Influence Customer Service Outcomes

If you get a chatbot on your website, how will it affect your...

Read more
Top Chatbot Case Studies and Their Real-Life Results

Do you want results?

Read more
7 Essential Marketing Trends for 2021

For many businesses 2020 was not the best year to test out new...

Read more
How to Reconnect with Customers Using AI Customer Service Chatbots

To have a successful business, you need customers. And for your...

Read more
Balancing Automated and Hands-On Tools for Customer Experience

Let's get one thing sorted right off the bat: you need both...

Read more
Can Pop-Ups be Good for Customer Experience?

There's a lot of hate for pop-ups.

A quick google search on...

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Why AI Needs Human Supervision: My Journey to GetJenny

Joining a new company is always exciting. Doubly so when you join...

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3.5 Ways to Make Great First Impressions Online

Tell me what you do. You have seven seconds.

Go.

Now you have 0.05...

Read more
7 Growth Hacks to Use Chatbots for Customer Service

When people talk about growth hacking, many of us think about...

Read more
Build a solid Customer Experience Strategy with these 4 tips.
4 Best Ways To Improve Customer Service Strategy with Chatbots

To effectively reach your sales targets and revenue goals, you...

Read more

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