Leaders choose GetJenny

These industry leaders save time and money while offering remarkable customer experiences for their clients. Learn how human-directed AI chatbots helped them.

Success Stories

Discover how brands using JennyBot hit their KPIs and saved time for their teams.

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“Chatbot allows customer service team to focus on more demanding tasks”

HOAS chatbot not only freed up customer service team time, but also improved overall customer service satisfaction. 

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"GetJenny is enhancing what we do – helping us to help entrepreneurs"

Finland's largest non-governmental organization helps entrepreneurs with a GetJenny-powered chatbot, hits 90% automation in four months.    

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"Pensions chatbot saves a customer service team one week per month"

Thanks to chatbot Tyyne, her human colleagues now have an extra week worth of time each month to focus on issues that require a human touch.

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“With the help of GetJenny, we created our chatbot Ellis"

"Using the chatbot, we have been able to automate more than 60% of the repetitive questions, leaving more time for our agents to focus on more demanding tasks.

Thanks to the simplicity of the JennyBot user interface and with the frequent and fast support from GetJenny, we are able to keep training our digital co-worker Ellis more and more every day. "

“We built our famous chatbot Teppo using GetJenny

and got an excellent new way to serve our customers. He's a valued member of our colorful Turva team and helps us serve customers 24/7.

 

Jenni Holmen, Development Manager, Customer Experience and Organizational Learning

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"We use GetJenny chatbot to drive leads into our sales funnel.

As JennyBot answers the most frequent questions, we can serve our customers and potential customers better 24/7. Better service generates new business for us."

 

Per Hednert, Chief Marketing Officer 

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“Implementing JennyBot to our needs has worked well

and we are receiving good feedback from our members. GetJenny is enhancing what we do – helping us to help Finnish entrepreneurs. Chatbots are important digital touchpoints and essential to an organization’s digitalization journey.” 

 

Taru Jussila, Executive Vice President of Communications

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“Our chatbot answers the most important questions automatically

allowing our customer service agents to focus on more demanding tasks.” 

 

Riitta Pulkka, Customer Relations Director

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"Working with the GetJenny team and solution has been very flexible

With the help of their solution, we have been able to offer a 24/7 first contact service fully automating 40% of incoming questions.”

 

Ove Uljas, Vice President, Business Development & Customer Experience

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LocalTapiola’s first chatbot has independently managed 87% of the chats.

"Through ChattiJenni, we can offer customers an easy and fast round-the-clock service, providing customers with answers on frequently asked questions. ”

Henna Maja, Head of Robotics 

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Why did our customers choose us

Based on our most recent customer satisfaction survey these three factors are the most important factors that influenced our customers' decision when selecting us.

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No technical knowledge required

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JennyBot's overall ease of use

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Integration capabilities

"LocalTapiola’s first chatbot, ChattiJenni, has independently managed 87% of the chats."

"Through ChattiJenni, we can offer customers an easy and fast round-the-clock service, providing customers with answers on frequently asked questions. We have been very satisfied with the cooperation with GetJenny, and are looking forward to future projects.”

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