Customer Service Chatbot

Provide 24/7 support, collect continuous customer feedback and give customer service agents more time to address critical and complex issues.

Customer Service Chatbot

Automate up to 87% of Customer Service Chats

Every customer conversation is an opportunity to strengthen your brand. JennyBot addresses frequent, simple interactions so your customer service agents can focus on complex customer conversations. Discover how chatbots redefine your customer service offering with little overhead in our “How to Improve Customer Service” live event.


Recapture Crucial Time

Frequent customer issues eat into your support team’s time. When customer service agents can focus on complex issues, and JennyBot automates the rest, you can expect to see time efficiencies like ETK saving 37.4 hours per month at a 54.1% automation rate in a five person team.


Fits With Existing Teams

Build and maintain customer service chatbots in-house, with your existing service team, zero technical skills required. JennyBot’s building tool has been tested by independent examiners and found to be 10 times easier to use than its closest competition.



Connect JennyBot with your favourite CRM or support centre solution. It also works inside popular live chat solutions for effortless transfers between chatbot and human in the same chat window.

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"Our chatbot has been designed to support customers on their digital journey wherever they need it.

In the first month of its launch, our chatbot successfully answered almost 11,000 queries, becoming an integral ‘member’ of the PizzaExpress team and ensuring customers are supported 24/7."

Deliver Better Customer Service

JennyBot is available in plans tailored for support teams in small, medium and enterprise companies.

Go to Plans

Explore JennyBot Use Cases


Lead Generation

Build chatbots that engage your visitors and pitch your product on a personal level. Lead Generation Chatbots increase qualified leads by 30% with their conversational approach.

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Internal Support

Make information retrieval easy. Automate internal support for your company, answer frequent employee questions, or build a centralised resource for sales content and information.


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crisis communication-chatbot-getjenny

Crisis Communication Chatbot

Remove uncertainty in times of emergency. Provide factual answers to concerned citizens automatically 24/7.

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