Automate up to 87% of Customer Service Chats
Every customer conversation is an opportunity to strengthen your brand. JennyBot addresses frequent, simple interactions so your customer service agents can focus on complex customer conversations. Discover how chatbots redefine your customer service offering with little overhead in our “How to Improve Customer Service” live event.
Recapture Crucial Time
Frequent customer issues eat into your support team’s time. When customer service agents can focus on complex issues, and JennyBot automates the rest, you can expect to see time efficiencies like ETK saving 37.4 hours per month at a 54.1% automation rate in a five person team.
Fits With Existing Teams
Build and maintain customer service chatbots in-house, with your existing service team, zero technical skills required. JennyBot’s building tool has been tested by independent examiners and found to be 10 times easier to use than its closest competition.
Integrations
Connect JennyBot with your favourite CRM or support centre solution. It also works inside popular live chat solutions for effortless transfers between chatbot and human in the same chat window.
"Our chatbot has been designed to support customers on their digital journey wherever they need it.
In the first month of its launch, our chatbot successfully answered almost 11,000 queries, becoming an integral ‘member’ of the PizzaExpress team and ensuring customers are supported 24/7."
Sheryl Southall
Head of Customer Service at PizzaExpress
Deliver Better Customer Service
JennyBot is available in plans tailored for support teams in small, medium and enterprise companies.
Explore JennyBot Use Cases
Lead Generation
Build chatbots that engage your visitors and pitch your product on a personal level. Lead Generation Chatbots increase qualified leads by 30% with their conversational approach.
Internal Support
Make information retrieval easy. Automate internal support for your company, answer frequent employee questions, or build a centralised resource for sales content and information.
Crisis Communication Chatbot
Remove uncertainty in times of emergency. Provide factual answers to concerned citizens automatically 24/7.
