Analytics and Insights

    Measure how chatbots contribute to your success. Discover new opportunities from the efficiencies JennyBot offers your brand.


    Conversation Analysis

    Analyze individual unanswerable customer issues to further optimize your chatbot. Match unanswered questions to existing answers and set automatic transfers-to-agent for more complex frequent issues that need human guidance.


    User Engagement

    How did customers interact with your chatbot? Button clicks and other user actions are measured and reported for complete conversation insights.

    Measure user engagement for AI chatbots with JennyBot Analytics

    Real-Time Customer Feedback

    Improve your chatbot and increase chat automation with more targeted, specific answers based on user intent. Continually develop your chatbot service offering with actionable customer feedback from chatbot conversations.

    GetJenny Chatbot Analytics for Real-time customer satisfaction feedback

    "Using the chatbot, we have been able to automate more than 60% of the repetitive questions,

     leaving more time for our agents to focus on more demanding tasks. Thanks to the simplicity of the Web User Interface and with the frequent and fast support from GetJenny, we are able to keep training our digital co-worker Ellis more and more every day.”

    Measure Success Easily

    Get an intelligent, manageable chatbot that offers actionable insights. Available in packages of all sizes.

    Go to Plans

    Learn more about JennyBot

    Connect to your favourite customer relationship management tools and offer unified customer experiences.


    Connect with your favourite customer relationship management tools and offer seamless customer experiences.

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    Bring a conversational experience to your website and relieve your support team of frequent questions and issues.


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    Built for secure messaging and hosted on word-class servers for premium security.

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    Get three content pieces our community found the most useful in 2021: