--- title: Support Customers With Chatbots And No Live Chat Team | GetJenny description: Offer conversational support without live chat. JennyWidget is a standalone AI chatbot that offers exceptional self-service to customers on your website. image: https://www.getjenny.com/hubfs/jennywidget-chatbot-for-customer-support.png --- # JennyWidget: Better CX on a Budget ## Customizable, smart AI chatbot on your website. No live chat required. No technical skills necessary.   #### What is JennyWidget?   JennyWidget is standalone chatbot for your website. You don't need a live chat team to take advantage of AI chatbot technology. It gives your customers instant and automated support 24/7 and makes it easier to connect with your business. ![jennybot-widget-chatbot-2021-1-03](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/jennybot-widget-chatbot-2021-1-03.png?noresize) ## Support Your Customers 24/7 Serve your customers even when the phone lines are closed. JennyWidget answers those frequent questions that clog up your support inbox and gives your agents time to focus on more complex customer service issues.  ![chatbots-in-customer-service-getjenny](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/chatbots-in-customer-service-getjenny.png?noresize) ## Conversational Sales by AI Qualify your leads with a quick chat. Guide them to the right solution for their needs and maximise potential revenue in every conversation. ![Conversational-AI-In-Business-GetJenny](https://www.getjenny.com/hubfs/GetJenny2020/illustrations%20-%20small%20sizes%202020/Conversational-AI-In-Business-GetJenny.png?noresize) ## Simple, Powerful and Customizable Interactive chat that captures leads and engages visitors. Augment your funnel with JennyWidget! ![GetJenny-Configurator](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/GetJenny-Configurator.png?noresize) #### Responsive JennyWidget automatically adjusts depending on the screen size and orientation of the device.  ![GetJenny-Ease-of-use](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/GetJenny-Ease-of-use.png?noresize) #### Feedback Collection Chatbots gather more feedback through conversations than traditional survey software. ![GetJenny-Magic-Wand](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/GetJenny-Magic-Wand.png?noresize) #### Accessible JennyWidget meets accessibility requirements and can be adjusted by every end user to fulfil their needs.  ![GetJenny-Layers](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/GetJenny-Layers.png?noresize) #### Rich Media Use videos, GIFs, images, emojis, and other fun content to spice up conversations.  ![GetJenny-Press](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/GetJenny-Press.png?noresize) #### External and Internal Links JennyWidget helps your visitors navigate on the website and the web.  ![GetJenny-Pricing](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/GetJenny-Pricing.png?noresize) #### Lead Collection Your online SDR. Catches more qualified leads with a simple conversation.  ![GetJenny-Handshake](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/GetJenny-Handshake.png?noresize) #### Personalization Our widget calls your website visitors by name and uses previous data to give every visitor exactly what they look for. ![GetJenny-Chat-bubble](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/GetJenny-Chat-bubble.png?noresize) #### Human-Like Conversations From calling each customer by name, to adjustable delay in message sending - our widget fully mimic human-like conversations. ![GetJenny-White-Board](https://www.getjenny.com/hubfs/GetJenny2020/Icons%20-%20small%20sizes%202020/GetJenny-White-Board.png?noresize) #### Integrations JennyWidget connects and retrieves information from your database, CRM, service solution, or even a simple spreadsheet. ## Your Brand. Your Way. Customize JennyWidget to your brand guidelines.   ![widget page - test4-02](https://www.getjenny.com/hs-fs/hubfs/widget%20page%20-%20test4-02.png?width=800&name=widget%20page%20-%20test4-02.png)   ## GetJenny platform is versatile and easy-to-use. You don't need to know coding or be an IT expert, it’s a chatbot platform that simply delivers results. It feels like we have full control over JennyBot and it’s capable of doing a lot of things for us. Riina Leinonen Customer Service, LUT University ![University-of-Lappeenranta-and-GetJenny-chatbot](https://www.getjenny.com/hubfs/GetJenny2020/logos%20-%20small%20sizes%202020/customer%20logos/University-of-Lappeenranta-and-GetJenny-chatbot.png?noresize) ## JennyWidget - Q & A: ### How long will it take for JennyWidget to answer a customer? Less than a second. To be exact, 3/4 of a second. Or, you can also increase the delay if you like.  ### Can my team manage JennyWidget? Yes. Your team can track your chatbot's performance, make changes and add new answers and automations in the easy-to-use JennyStudio. ### How do I put JennyWidget on my website? You get a script and paste it on your website. Done. Simple as that.  ### Are the widget conversations encrypted? Yes. All messages between you and your customers are encrypted in-transit and at-rest using SSLv3 with TLS 1.2 and above. [Learn more about our security and GDPR compliance.](https://www.getjenny.com/security?hsLang=en) ### Do I need to have live chat to use JennyWidget? No. JennyWidget is designed so you can start offering conversational self-service to your customers on your website **without a live chat team in place. ** ### Can I add a Live Chat integration after using JennyWidget for a while? Yes. You will keep all your settings and information from JennyWidget if you decide to upgrade to JennyBot and integrate with a live chat provider of your choice. [See a list of live chat providers supported by JennyBot.](https://www.getjenny.com/integrations?hsLang=en) ### Where can I see/test JennyWidget? Look down. We use JennyWidget on this page. Give it a whirl and see what you think. For a complete view of the JennyWidget capabilities and how it works with JennyStudio, [feel free to schedule a demo with us. ](https://www.getjenny.com/demo-call?hsLang=en) ### Can I use buttons in JennyWidget? Yes. Buttons can be useful as links to your pages, to clarify your customer's intent, to perform an automated action like opening a support ticket, or to simply offer a range of options to choose from.  #### Questions? Let us help: ## Learn More About AI Chatbots The easy, fast and efficient way to start talking to your customers. ### Analytics Measure your chatbot performance and get data-driven tips to improve your chatbot. [![Learn more](https://no-cache.hubspot.com/cta/default/4040542/36d19340-f3fb-4e86-b0ef-4cefa8ce9a77.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/36d19340-f3fb-4e86-b0ef-4cefa8ce9a77) ### Security Protect your customers' data sovereignty with industry standard encryption and fully GDPR compliant chatbot technology. [![Learn more](https://no-cache.hubspot.com/cta/default/4040542/31eb9ea3-9212-48c8-aa5c-056fbfa13c52.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/31eb9ea3-9212-48c8-aa5c-056fbfa13c52) ### Integrations Connect your AI chatbot with other services so customers get consistent high-quality service and your staff don't work in silos. [![Learn More](https://no-cache.hubspot.com/cta/default/4040542/24e31aa8-7f1a-41e1-bcae-73cfa4efe736.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/24e31aa8-7f1a-41e1-bcae-73cfa4efe736) #### Get three content pieces our community found the most useful in 2021: [![GetJenny - A Customer Service Automation Company](https://www.getjenny.com/hubfs/GetJenny%20by%20LeadDesk/logo/GetJenny-by-leadDesk-vector.svg)](https://www.getjenny.com?hsLang=en) GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications. ###### GET JENNY OY Business ID: 2562711-7 [LeadDesk's Privacy Notice](https://leaddesk.com/privacy-statement/) ###### CUSTOMER SUPPORT support.chatbot(a)leaddesk.com ###### CONTACT SALES chatbot(a)leaddesk.com ###### ADDRESS Urho Kekkosen katu 4-6 00100 Helsinki Finland