--- title: AI AND CHATBOTS IN HOUSING description: Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support. image: https://www.getjenny.com/hubfs/chicago-690364_1920.jpg --- ![Jenny](https://www.getjenny.com/hubfs/GetJenny2020/icons%20and%20logos/logo-purple.svg) by Jenny on September 05, 2018 # AI AND CHATBOTS IN HOUSING The business of the housing industry is online. Over 83% of buyers or renters start their home search online. Thus, to keep up with the increasing demands of the job, artificial intelligent must be used, especially chatbots since 24/7 service is today the most important element of the industry affecting the revenues. Chatbots will save time for customers, but will also facilitate the process of finding a house that fits their needs and expectations. [One experiment](https://www.inman.com/2016/05/10/broker-vs-bot-winner/) was conducted by a popular real estate publication, they asked three real estate brokers to compete against an AI bot nicknamed “Find More Genius” to recommend houses to a potential buyer. The results showed that only the homes chosen by Find More Genius were selected by the buyer. This also benefit the agents in return as chatbots help to sell properties fast through understanding customer behavior, while recommendation engines analyze information from previous sales. In fact, [one case](http://arcticstartup.com/future-housing-market-blok-ai/) reported that a flat offered for sale on AI text base service was sold 3-5 faster than similar flats in the same residential areas. AI is being used in housing for strategic planning and corporate development, to reduce errors, increase profits, and increase cost efficiency. The future of chatbots and AI in the housing industry is promising, and the benefits are plenty. [![Watch the webinar - How to run a successful chatbot project](https://no-cache.hubspot.com/cta/default/4040542/dad22829-fdfc-4055-9b99-69470cae0d74.png)](https://cta-redirect.hubspot.com/cta/redirect/4040542/dad22829-fdfc-4055-9b99-69470cae0d74) If you would like to learn more about the use of AI and chatbots in industries,  please read our [guide on AI and chatbots](https://www.getjenny.com/chatbotsinindustries). ![Jenny](https://www.getjenny.com/hubfs/GetJenny2020/icons%20and%20logos/logo-purple.svg) ###### [Jenny](https://www.getjenny.com/blog/author/jenny) ### Similar articles ![](https://www.getjenny.com/hubfs/best-tools-for-customer-support-2021_listing.jpg) ##### The Best Customer Service Tools in 2021: A Comprehensive Guide 100+ best customer service tools reviewed for you! Learn the benefits of each tool and decide the best fit for your organization, updated for 2021. [Read on](https://www.getjenny.com/blog/the-best-customer-service-tools-in-2020) ![](https://www.getjenny.com/hubfs/Partnership_in_Action_GetJenny_Featured_Image_listing.jpg) ##### Partnership in Action: Chatbots for the Pensions Industry Learn how GetJenny builds partnerships to bring chatbots to new industries. Riku Salminen shares his thoughts about how partnerships work for... [Read on](https://www.getjenny.com/blog/partnership-in-action-chatbots-for-the-pensions-industry) ![Live-chat-tips-for-customer-service](https://www.getjenny.com/hubfs/blog-images/Live-chat-tips-for-customer-service_listing.png) ##### 8 live chat service tips: how to deliver an amazing service? Great customer service is worth the effort. Here are 8 tips that help you to deliver amazing live chat service to your website visitors and turn them... [Read on](https://www.getjenny.com/blog/8-live-chat-service-tips-how-to-deliver-an-amazing-service) #### Get three content pieces our community found the most useful in 2021: [![GetJenny - A Customer Service Automation Company](https://www.getjenny.com/hubfs/GetJenny%20by%20LeadDesk/logo/GetJenny-by-leadDesk-vector.svg)](https://www.getjenny.com) GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications. ###### GET JENNY OY Business ID: 2562711-7 [LeadDesk's Privacy Notice](https://leaddesk.com/privacy-statement/) ###### CUSTOMER SUPPORT support.chatbot(a)leaddesk.com ###### CONTACT SALES chatbot(a)leaddesk.com ###### ADDRESS Urho Kekkosen katu 4-6 00100 Helsinki Finland