GetJenny Blog Posts

The future of customer service – AI aided responses

By now many businesses have embraced the power of online chat support. The generation that grew up with the internet prefers it to any other form of communication, it’s fast and efficient, and the service providers are getting better and better at it.

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GetJenny wins #Redihack hackathon!

We are proud to announce that our team brought home the “cup” (and 5000€) from last week’s #Redihack hackathon. REDI will be a modern high-rise apartment building and shopping complex in Kalasatama, Helsinki.

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The GUI is out, and the bots are in

In the following series of blog posts we will explain how the recent developments in artificial intelligence and changing consumer behavior are driving a fundamental shift in how we interact with our devices.

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We are now integrated into Genesys!

Today we are proud to announce that we have integrated with Genesys, and if you are an existing customer of theirs, you can now implement our conversational AI directly in your customer service chat.

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