GetJenny Blog Posts
8 live chat service tips: how to deliver an amazing service?
Great customer service is worth the effort. Here are 8 tips that help you to deliver amazing live chat service to your website visitors and turn them into clients!
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Customer Service Chatbot Project: How to succeed?
Learn how to succeed in a customer service chatbot project: we’ll go through all stages and components of customer service AI chatbot implementation from planning the project and discussing it with your service team to setting up the goals and measuring the results.
Read moreGetJenny raises €2M to enhance the effectiveness of customer support teams with “human-directed” AI chatbots
GetJenny, a human-directed AI platform which allows companies to automate conversations and tasks with chatbots without programming, has raised €2M in seed funding to continue its expansion across the Nordics and the MENA region.
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Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush
Jenny platform automated 2/3 of chat conversations during the Slush event week and transferred 32.4% of chat conversations to customer service agents. Learn more!
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AI AND CHATBOTS IN INSURANCE
Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.
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More blog posts
AI AND CHATBOTS IN HOUSING
The business of the housing industry is online. Over 83% of buyers or...
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AI AND CHATBOTS IN ENERGY
Artificial intelligence offers a novel lifeline to an industry that...
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How a multinational insurance company automates over 60% of their customer service queries?
How a multinational insurance company automates over 60% of their...
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Chatbot for Slush: 68 percent automation on day one
GetJenny is setting up Slush’s official chatbot. The first day after...
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5 tips for how to succeed in a chatbot project
The successful cooperation between Insurance Company IF and GetJenny...
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Some things to consider before committing to an enterprise bot
Bot development costs range from under a thousand to above 100 000...
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Building a simple FAQ bot with Starchat
Updated 13 October 2020
This article is about StarChat, the...
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Introducing starchat, an open source, scalable conversational engine for B2B applications
We’ve long been saying that the hype around chatbots might die down...
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The costs of great chat support
A chatbot VS face-to-face VS phone support
Chat support has proven...
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Customer service through Messenger
Facebook’s ecosystem means the internet itself to a huge number of...
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