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GetJenny Blog

Artificial Intelligence

Ethics of AI: Preserving and growing human purpose

As artificial intelligence and machine learning become a greater part of our daily lives, it’s becoming more and more important to consider the ethica...

human-directed AI Artificial Intelligence

Can we combine human and artificial intelligence?

Mankind’s insatiable thirst for greater intelligence and knowledge spans the great depths of history. Human-to-human learning isn’t anything new – we’...

Chatbots Customer service

How a multinational insurance company automates over 60% of their customer service queries?

How a multinational insurance company automates over 60% of their customer service queries with the GetJenny chatbot: A case study.

Chatbots Customer experience Customer service

Chatbot for Slush: 68 percent automation on day one

GetJenny is setting up Slush’s official chatbot. The first day after going live was promising, as based on early data the chatbot was able to handle 6...

Chatbots

5 tips for how to succeed in a chatbot project

The successful cooperation between Insurance Company IF and GetJenny started in the end of 2016 when IF was looking for an agile and ambitious partner...