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Chatbots Customer service

A guide to choosing the right customer support chatbot

Customer support can run up to 60% of business expenses, especially if you have a lot of customers. Luckily, modern software is here to help. 

Software Chatbots Customer experience Customer service

8 live chat service tips: how to deliver an amazing service?

Amazing customer service is worth the effort. Brand loyalty is something that can bring new customers to your business easily and with low advertising...

Software Customer service

Best live chat software for customer service in 2019

Live chat has become the preferred channel for customers to communicate with companies. Because of a shift from calling to messaging, some online busi...

Software Customer service

Contact center software: the heart of a customer service organization

Upgrading and developing a contact center infrastructure may seem too complicated when you start looking for different software available in the marke...