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GetJenny Blog

human-directed AI

GetJenny hosts a group of senior citizens who are becoming AI mentors

GetJenny contributes to Finland's national AI strategy by providing free training for a group of senior citizens. These senior AI mentors have decided...

Artificial Intelligence

Ethics of AI: Preserving and growing human purpose

As artificial intelligence and machine learning become a greater part of our daily lives, it’s becoming more and more important to consider the ethica...

Chatbots

Customer Service Chatbot Project: How to succeed?

For some time ago we organized a webinar about running a successful chatbot project for customer service operations. We made that recording available....

Artificial Intelligence

Fear of AI takeover: Why are we afraid of machines?

The robots are taking over – dystopian science fiction or distant reality?

human-directed AI Artificial Intelligence

Can we combine human and artificial intelligence?

Mankind’s insatiable thirst for greater intelligence and knowledge spans the great depths of history. Human-to-human learning isn’t anything new – we’...

Chatbots Customer service

GetJenny raises €2M to enhance the effectiveness of customer support teams with “human-directed” AI chatbots

Today we published our seed funding round. In this blog article, you can find the press release and links to some of the articles published by the med...

Chatbots human-directed AI Botwhisperer

Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush

If you visited the world’s leading startup event Slush this year, you probably noticed the organizers’ desire to provide a first-class customer experi...

Software

AI AND CHATBOTS IN TRADE UNIONS

Chatbot technology is linking employee right violations with the unions that defend them, to ensure everyone is treated justly.

Software

AI AND CHATBOTS IN SERVICE DESKS

A recent analyst report from Juniper Research found that by 2022, Chatbots will save companies about $8 billion per year in customer support costs.

Software

AI AND CHATBOTS IN RETAIL

Artificial intelligence simplifies finding and purchasing products in the retail industry through 24/7 customer interaction.