GetJenny Blog Posts
Chatbot Use Cases: 25 real-life examples
Learn how to amaze your customers with a chatbot: here are 25 great chatbot use cases that help you provide remarkable customer experience and grow business.Read the article
Are you taking advantage of these customer service tools and technologies?
Customer service software landscape is rapidly evolving. We created a cornerstone resource to make sense of the technologies and tools out there.Read more
GetJenny hosts a group of senior citizens who are becoming AI mentors
GetJenny contributes to Finland's national AI strategy by providing free training for a group of senior citizens.Read more
Customer Service Chatbot Project: How to succeed?
Learn how to succeed in a customer service chatbot project: we’ll go through all stages and components of customer service AI chatbot implementation from planning the project and discussing it with your service team to setting up the goals and measuring the results.Read more
Fear of AI takeover: Why are we afraid of machines?
The robots are taking over – dystopian science fiction or distant reality? Human-directed AI chatbots are one example of human and machine cooperation.Read more
Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush
Jenny platform automated 2/3 of chat conversations during the Slush event week and transferred 32.4% of chat conversations to customer service agents. Learn more!Read more