---
title: GetJenny Blog | Mikko Rindell
description: Marketing Director
---

# GetJenny Blog Posts

# How to Reconnect with Customers Using AI Customer Service Chatbots

## Customers want fast, comprehensive solutions. Learn from this in-depth article on how to reconnect customers using AI customer service chatbots.

[Read the article](https://www.getjenny.com/blog/reconnect-with-ai-customer-service-chatbots)

![](https://www.getjenny.com/hubfs/blog-images/How%20to%20Reconnect%20with%20Customers%20Using%20AI%20Customer%20Service%20Chatbots%20GetJenny%20Featured_listing.jpg)

![](https://www.getjenny.com/hubfs/blog-images/7%20Growth%20Hacks%20to%20Use%20Chatbots%20for%20Customer%20Service_listing.jpg)

## 7 Growth Hacks to Use Chatbots for Customer Service

Retain customers and sustainably grow your brand with these 7 effective tips for using customer service chatbots. 

[Read more](https://www.getjenny.com/blog/7-growth-hacks-to-use-chatbots-for-customer-service)

#### 4 Best Ways To Improve Customer Service Strategy with Chatbots

Improved customer service with AI chatbots helps businesses give customers more personalized experiences and boosts productivity in teams. 

[Read more](https://www.getjenny.com/blog/4-ways-chatbots-improve-your-customer-service)

![Build a solid Customer Experience Strategy with these 4 tips.](https://www.getjenny.com/hubfs/blog-images/Improve_Customer_Service_with_Chatbots_GetJenny_Featured_listing.jpg)

#### 4 Effective Ways To Build Trust in Your Customer Service Chatbot

A chatbot is the interactive front page of your front page. As the first touchpoint for a lot of your customers, you need to make sure it's a reliable and... 

[Read more](https://www.getjenny.com/blog/4-ways-to-build-trust-in-your-chatbot)

![](https://www.getjenny.com/hubfs/blog-images/4-Ways-to-Build-Trust-in-Your-Customer-Service-Chatbot-GetJenny-Featured_listing.jpg)

#### The Best Customer Service Tools in 2021: A Comprehensive Guide

100+ best customer service tools reviewed for you! Learn the benefits of each tool and decide the best fit for your organization, updated for 2021. 

[Read more](https://www.getjenny.com/blog/the-best-customer-service-tools-in-2020)

![](https://www.getjenny.com/hubfs/best-tools-for-customer-support-2021_listing.jpg)

#### Why Customer Service Chatbots Fail and How to Avoid It

Discover five strategies to adopt to ensure your chatbot succeeds at providing stellar service for your customers. 

[Read more](https://www.getjenny.com/blog/why-customer-service-chatbots-fail-and-how-to-avoid-it)

![](https://www.getjenny.com/hubfs/blog-images/Why%20Customer%20Service%20Chatbots%20Fail%20and%20How%20to%20Avoid%20It%20GetJenny_listing.jpg)

#### Chatbot Use Cases: 25 real-life examples

Learn how to amaze your customers with a chatbot: here are 25 great chatbot use cases that help you provide remarkable customer experience and grow business. 

[Read more](https://www.getjenny.com/blog/chatbot-use-cases-25-real-life-examples)

![chatbot-use-cases_getjenny](https://www.getjenny.com/hubfs/blog-images/chatbot-use-cases_getjenny_listing.png)

#### Are you taking advantage of these customer service tools and technologies?

Customer service software landscape is rapidly evolving. We created a cornerstone resource to make sense of the technologies and tools out there. 

[Read more](https://www.getjenny.com/blog/are-you-taking-advantage-of-these-customer-service-tools-and-technologies)

![customer_service_tools_and_technologies](https://www.getjenny.com/hubfs/blog-images/customer_service_tools_and_technologies_listing.png)

#### GetJenny hosts a group of senior citizens who are becoming AI mentors

GetJenny contributes to Finland's national AI strategy by providing free training for a group of senior citizens. 

[Read more](https://www.getjenny.com/blog/getjenny-hosts-a-group-of-senior-citizens)

![Tekoälymentorit_and_GetJenny](https://www.getjenny.com/hubfs/blog-images/Teko%C3%A4lymentorit_and_GetJenny_listing.png)

#### Customer Service Chatbot Project: How to succeed?

Learn how to succeed in a customer service chatbot project: we’ll go through all stages and components of customer service AI chatbot implementation from planning the project and discussing it with your service team to setting up the goals and measuring the results. 

[Read more](https://www.getjenny.com/blog/customer-service-chatbot-project-how-to-succeed)

![Customer_service_chatbot_how_to_succeed](https://www.getjenny.com/hubfs/blog-images/Customer_service_chatbot_how_to_succeed_listing.png)

#### Fear of AI takeover: Why are we afraid of machines?

The robots are taking over – dystopian science fiction or distant reality? Human-directed AI chatbots are one example of human and machine cooperation. 

[Read more](https://www.getjenny.com/blog/fear-of-ai-takeover-why-are-we-afraid-of-machines)

![](https://www.getjenny.com/hubfs/Why-do-we-afraid-of-artificial-intelligence_listing.png)

#### Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush

Jenny platform automated 2/3 of chat conversations during the Slush event week and transferred 32.4% of chat conversations to customer service agents. Learn more! 

[Read more](https://www.getjenny.com/blog/human-directed-ai-chatbot-jenny-automates-2/3-of-chat-conversations-at-slush)

![Human-directed AI chatbot GetJenny automates chat conversations at Slush-2](https://www.getjenny.com/hubfs/Human-directed%20AI%20chatbot%20GetJenny%20automates%20chat%20conversations%20at%20Slush-2_listing.jpg)

#### AI AND CHATBOTS IN ENERGY

AI chatbots help energy companies connect with environmentally conscious consumers and provide automated service, saving hours for customer service teams. 

[Read more](https://www.getjenny.com/blog/energy)

![](https://www.getjenny.com/hubfs/blog-images/AI%20Chatbots%20for%20the%20Energy%20Industry%20GetJenny%20Featured_listing.jpg)

### More blog posts

![](https://www.getjenny.com/hubfs/blog-images/Why%20Customer%20Service%20Chatbots%20Fail%20and%20How%20to%20Avoid%20It%20GetJenny_listing.jpg)

###### Why Customer Service Chatbots Fail and How to Avoid It

The easiest way to keep your customers happy is to provide them with...

[Read more](https://www.getjenny.com/blog/why-customer-service-chatbots-fail-and-how-to-avoid-it)

![chatbot-use-cases_getjenny](https://www.getjenny.com/hubfs/blog-images/chatbot-use-cases_getjenny_listing.png)

###### Chatbot Use Cases: 25 real-life examples

There are many ways to upgrade communication between your company and...

[Read more](https://www.getjenny.com/blog/chatbot-use-cases-25-real-life-examples)

![customer_service_tools_and_technologies](https://www.getjenny.com/hubfs/blog-images/customer_service_tools_and_technologies_listing.png)

###### Are you taking advantage of these customer service tools and technologies?

Customer-centered organizations are looking for different ways to...

[Read more](https://www.getjenny.com/blog/are-you-taking-advantage-of-these-customer-service-tools-and-technologies)

![Tekoälymentorit_and_GetJenny](https://www.getjenny.com/hubfs/blog-images/Teko%C3%A4lymentorit_and_GetJenny_listing.png)

###### GetJenny hosts a group of senior citizens who are becoming AI mentors

GetJenny contributes to [Finland's national AI strategy](https://tem.fi/en/artificial-intelligence-programme) by providing...

[Read more](https://www.getjenny.com/blog/getjenny-hosts-a-group-of-senior-citizens)

![Customer_service_chatbot_how_to_succeed](https://www.getjenny.com/hubfs/blog-images/Customer_service_chatbot_how_to_succeed_listing.png)

###### Customer Service Chatbot Project: How to succeed?

For some time ago we organized a webinar about [running a successful...](https://www.getjenny.com/webinar-how-to-run-a-successful-chatbot-project)

[Read more](https://www.getjenny.com/blog/customer-service-chatbot-project-how-to-succeed)

![](https://www.getjenny.com/hubfs/Why-do-we-afraid-of-artificial-intelligence_listing.png)

###### Fear of AI takeover: Why are we afraid of machines?

The robots are taking over – dystopian science fiction or distant...

[Read more](https://www.getjenny.com/blog/fear-of-ai-takeover-why-are-we-afraid-of-machines)

![Human-directed AI chatbot GetJenny automates chat conversations at Slush-2](https://www.getjenny.com/hubfs/Human-directed%20AI%20chatbot%20GetJenny%20automates%20chat%20conversations%20at%20Slush-2_listing.jpg)

###### Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush

If you visited the world’s leading startup event Slush this year, you...

[Read more](https://www.getjenny.com/blog/human-directed-ai-chatbot-jenny-automates-2/3-of-chat-conversations-at-slush)

![](https://www.getjenny.com/hubfs/blog-images/AI%20Chatbots%20for%20the%20Energy%20Industry%20GetJenny%20Featured_listing.jpg)

###### AI AND CHATBOTS IN ENERGY

Artificial intelligence offers a novel lifeline to an industry that...

[Read more](https://www.getjenny.com/blog/energy)

[All posts](https://www.getjenny.com/blog/all)

#### Get three content pieces our community found the most useful in 2021:

[![GetJenny - A Customer Service Automation Company](https://www.getjenny.com/hubfs/GetJenny%20by%20LeadDesk/logo/GetJenny-by-leadDesk-vector.svg)](https://www.getjenny.com)

GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications.

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