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GetJenny Blog

Chatbots

Chatbot Use Cases: 25 real-life examples

There are many ways to upgrade communication between your company and its customers. One effective method (both in terms of cost and results) for any ...

Software Customer service

Are you taking advantage of these customer service tools and technologies?

Customer-centered organizations are looking for different ways to meet the client expectations in this interconnected 24/7 world where messaging is ou...

human-directed AI

GetJenny hosts a group of senior citizens who are becoming AI mentors

GetJenny contributes to Finland's national AI strategy by providing free training for a group of senior citizens. These senior AI mentors have decided...

Chatbots

Customer Service Chatbot Project: How to succeed?

For some time ago we organized a webinar about running a successful chatbot project for customer service operations. We made that recording available....

Artificial Intelligence

Fear of AI takeover: Why are we afraid of machines?

The robots are taking over – dystopian science fiction or distant reality?

Chatbots human-directed AI Botwhisperer

Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush

If you visited the world’s leading startup event Slush this year, you probably noticed the organizers’ desire to provide a first-class customer experi...