GetJenny Blog

Software Customer service

Are you taking advantage of these customer service tools and technologies?

Customer-centered organizations are looking for different ways to meet the client expectations in this interconnected 24/7 world where messaging is ou...

human-directed AI

GetJenny hosts a group of senior citizens who are becoming AI mentors

GetJenny contributes to Finland's national AI strategy by providing free training for a group of senior citizens. These senior AI mentors have decided...


Customer Service Chatbot Project: How to succeed?

For some time ago we organized a webinar about running a successful chatbot project for customer service operations. We made that recording available....

Artificial Intelligence

Fear of AI takeover: Why are we afraid of machines?

The robots are taking over – dystopian science fiction or distant reality?

Chatbots human-directed AI Botwhisperer

Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush

If you visited the world’s leading startup event Slush this year, you probably noticed the organizers’ desire to provide a first-class customer experi...