GetJenny Blog Posts

7 Growth Hacks to Use Chatbots for Customer Service

Retain customers and sustainably grow your brand with these 7 effective tips for using customer service chatbots.

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Build a solid Customer Experience Strategy with these 4 tips.

4 Best Ways To Improve Customer Service Strategy with Chatbots

Improved customer service with AI chatbots helps businesses give customers more personalized experiences and boosts productivity in teams.

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4 Effective Ways To Build Trust in Your Customer Service Chatbot

A chatbot is the interactive front page of your front page. As the first touchpoint for a lot of your customers, you need to make sure it's a reliable and...

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The Best Customer Service Tools in 2020: A Comprehensive Guide

100+ best customer service tools reviewed for you! Learn the benefits of each tool and decide the best fit for your organization in 2020.

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Why Customer Service Chatbots Fail and How to Avoid It

Discover five strategies to adopt to ensure your chatbot succeeds at providing stellar service for your customers.

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Chatbot Use Cases: 25 real-life examples

Learn how to amaze your customers with a chatbot: here are 25 great chatbot use cases that help you provide remarkable customer experience and grow business.

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Are you taking advantage of these customer service tools and technologies?

Customer service software landscape is rapidly evolving. We created a cornerstone resource to make sense of the technologies and tools out there.

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GetJenny hosts a group of senior citizens who are becoming AI mentors

GetJenny contributes to Finland's national AI strategy by providing free training for a group of senior citizens.

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Customer Service Chatbot Project: How to succeed?

Learn how to succeed in a customer service chatbot project: we’ll go through all stages and components of customer service AI chatbot implementation from planning the project and discussing it with your service team to setting up the goals and measuring the results.

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Fear of AI takeover: Why are we afraid of machines?

The robots are taking over – dystopian science fiction or distant reality? Human-directed AI chatbots are one example of human and machine cooperation.

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Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush

Jenny platform automated 2/3 of chat conversations during the Slush event week and transferred 32.4% of chat conversations to customer service agents. Learn more!

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Human-directed AI chatbot GetJenny automates chat conversations at Slush-2

More blog posts

chatbot-use-cases_getjenny
Chatbot Use Cases: 25 real-life examples

There are many ways to upgrade communication between your company...

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customer_service_tools_and_technologies
Are you taking advantage of these customer service tools and technologies?

Customer-centered organizations are looking for different ways to...

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Tekoälymentorit_and_GetJenny
GetJenny hosts a group of senior citizens who are becoming AI mentors

GetJenny contributes to Finland's national AI strategy by...

Read more
Customer_service_chatbot_how_to_succeed
Customer Service Chatbot Project: How to succeed?

For some time ago we organized a webinar about running a...

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Fear of AI takeover: Why are we afraid of machines?

The robots are taking over – dystopian science fiction or distant...

Read more
Human-directed AI chatbot GetJenny automates chat conversations at Slush-2
Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush

If you visited the world’s leading startup event Slush this year,...

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