GetJenny Blog Posts

The Best Customer Service Tools in 2021: A Comprehensive Guide

100+ best customer service tools reviewed for you! Learn the benefits of each tool and decide the best fit for your organization, updated for 2021.

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Partnership in Action: Chatbots for the Pensions Industry

Learn how GetJenny builds partnerships to bring chatbots to new industries. Riku Salminen shares his thoughts about how partnerships work for business.

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8 live chat service tips: how to deliver an amazing service?

Great customer service is worth the effort. Here are 8 tips that help you to deliver amazing live chat service to your website visitors and turn them into clients!

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Best live chat software for customer service in 2019

What live chat features your business needs in 2019? There are six essential features you should not forget about:

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Contact center software: the heart of a customer service organization

How to upgrade your customer service team with a contact center software, what tool to choose and how to compare options? An essential guide to the topic.

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Are you taking advantage of these customer service tools and technologies?

Customer service software landscape is rapidly evolving. We created a cornerstone resource to make sense of the technologies and tools out there.

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AI AND CHATBOTS IN TRADE UNIONS

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN SERVICE DESKS

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN RETAIL

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN INSURANCE

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN HOUSING

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN HEALTHCARE

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN GOVERNANCE

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN FINANCE

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN EVENTS

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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More blog posts

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Are you taking advantage of these customer service tools and technologies?

Customer-centered organizations are looking for different ways to...

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AI AND CHATBOTS IN TRADE UNIONS

Chatbot technology is linking employee right violations with the...

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AI AND CHATBOTS IN SERVICE DESKS

A recent analyst report from Juniper Research found that by 2022,...

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AI AND CHATBOTS IN RETAIL

Artificial intelligence simplifies finding and purchasing products in...

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chatbots-in-insurance
AI AND CHATBOTS IN INSURANCE

Chatbots bring new standards of efficiency and customer satisfaction...

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AI AND CHATBOTS IN HOUSING

The business of the housing industry is online. Over 83% of buyers or...

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AI AND CHATBOTS IN HEALTHCARE

AI is used in many major areas of the medical field such as detection...

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AI AND CHATBOTS IN GOVERNANCE

Chatbots and machine learning technologies are hurdling governmental...

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AI AND CHATBOTS IN FINANCE

Today’s finance industry is racing to embrace artificial...

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AI AND CHATBOTS IN EVENTS

Although the adoption of AI in the event planning industry is slower...

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Get three content pieces our community found the most useful in 2021:

GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications.

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